Frequently Asked Questions
Everything you need to know about shopping with Gagosian Shop.
How long will it take to receive my order?
Domestic orders are typically processed within 2-3 business days and delivered within 5-7 business days. International shipping times vary by destination and carrier selection.
What is your return policy for apparel and accessories?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that certain limited-edition collaborations may be final sale.
Do you offer international shipping?
Yes, Gagosian Shop ships worldwide. Shipping costs and import duties are calculated at checkout based on your specific location and the weight of the items.
How can I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products authentic and ethically sourced?
Every item in the Gagosian Shop is an authentic, licensed product developed in collaboration with artists and estates, adhering to high-quality manufacturing standards.