Returns & Exchanges
Gagosian Shop offers returns on fashion apparel and accessories within 30 days of delivery, provided items are unworn and in their original packaging. Please note that limited-edition collaborations and final sale items are not eligible for return or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack the items in their original shipping box and include all original tags and designer packaging to ensure a full refund.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.
- 4.Ship and Track
Drop off your package at any authorized carrier location and retain your tracking receipt; refunds are typically processed within 7-10 business days of receipt.
